Where to find us

1315 Summit Drive, Kamloops, BC Office #100, Clock tower building, Tudor Village.

Frequently Asked Questions

Where are you located?

We are located in office #100 of the clock tower building of the Tudor Village, at 1315 Summit Drive in Kamloops, BC. There is plenty of free parking available in the front, as well as to the right of the Tudor Village. See the Contact Us page for a map.

If you are coming into town from the west, on the Coquihalla highway or from the North on highway 97, take exit 369 for Columbia Street. At the 2nd intersection, turn right onto Summit, Drive, and Tudor Village will be on your left.

If you are coming into town from the East on highway 97, take exit 370 to Summit Drive, towards the city center. Turn right onto Summit Drive, and the Tudor Village will be on your right.

I have an appointment at your office. What can I expect?

Although each assessment is different and based on the individual person's requirements, a typically appointment will begin between 9 and 10 in the morning, and last until 3 or 4 in the afternoon, with a lunch break around noon. There could be an interview process, to gain an understanding of who you are, and what the concerns are, and then a mixture of verbal or written testing, and filling out questionnaires about yourself.

What should I tell my child about the assessment?

There is no one correct way to prepare your child for the assessment, but we have outlined some possible suggestions below that you may want to consider when talking to your child about the evaluation.

For children under 10 years of age:
"You are going to go see a lady tomorrow. Her name is Dr. Swanson. Lots of children go and see her. When you go there, you're going to play some fun games and do some activities with her, like drawing, doing puzzles, and playing with blocks. You'll also get to do some work with numbers and words, just like you do in school. All you have to do is try your best and have fun!"

For children over 10 years of age:
"You are going to go see a psychologist tomorrow. Her name is Dr. Swanson. She is going to do some work with you to try and come up with some ideas to help you with your learning. When you go there, you're going to do some activities with her like drawing, doing puzzles, and problem solving. You'll also get to do some school kinds of tasks, such as math, spelling, and writing. All you have to do is try your best and have fun!"

Should my child take his/her prescription medication the day of the assessment (e.g., Ritalin)?

Please have your child take his/her medication as prescribed the day of the assessment. During your parent interview, you may be asked for additional information regarding the child's behaviour both on and off medication. We ask that the medication be taken so that we can clearly assess your child's learning potential while minimizing the interference of attention problems or distractibility.

What should I bring to my appointment?

Please bring reading glasses if you require them, as you might need them when filling in forms. You will get a lunch break around noon, and most people go out for lunch. There are a number of restaurants close by. If you have been given any forms ahead of time that have not been submitted to us, please those forms in, completed to the best of your ability. If you have any further questions about the forms, someone at our office will be happy to help you.

What should I bring to my child's assessment?

It is often helpful to bring previous assessment information (if the psychologist does not have it already), particularly any recent school assessments, speech-language assessments, or report cards. If your child is completing a full-day assessment you may want to bring him/her a lunch. There are restaurants close by as well.

Will I need to stay at the assessment clinic while my child is being evaluated?

We request that parents/caregivers stay at the clinic for the full evaluation for children who are under the age of 6 or for older children who are not toilet trained. If your child is 6 or older (and toilet trained), we may be comfortable with you leaving the clinic provided that we have a phone number where we can reach you if needed and that you remain close by. Please discuss this option with the psychologist on the assessment date.

My child received an assessment through your office. Would it be possible to get a copy of the report or proof of their diagnosis?

If your child was assessed through an agency such as IHCAN, the report belongs to the agency, not our office, and we do not have the authority to release it. Please contact IHCAN at 250-860-7461 for inquires.

My child received an assessment from your clinic. Would you be able to complete a Disability Tax Credit form for us?

Although we are able to complete Disability Tax Credit forms, it has been our experience in the past that these forms have a higher acceptance rate if they are filled out by someone who knows the child better. A family doctor or pediatrician who often has a long-term rapport and understanding of your child's situation may be a more appropriate person to fill out the forms.

I am looking for a counsellor/psychologist. Are you accepting patients?

Our office is dedicated solely to providing psychological assessments, and we do not provide treatment services.
Sahali Counselling (250-828-2411) and Synergy Counselling (250-314-0298) may be able to offer assistance to you.